Serta 45 Day Comfort Assurance Policy

The Serta Comfort Assurance Policy*

Does not apply to iComfort see the separate iComfort 120 Day In-Home Trial Policy for details.
Does not apply to bed frames or accessories.

We want you to make your Serta mattress purchase with complete confidence. We know that that even after making a careful selection, sometimes people may need a different level of comfort. That is why your Serta mattress purchase is backed by our 45-day Comfort Assurance Guarantee.

We ask that you spend at least 30 days becoming accustom to your new mattress, as it takes several weeks for your body to adjust to a new (or any different) mattress. Once your body has adjusted to the comfort and support of your new mattress, you will know for sure whether or not you have made the right selection.

If you wish to return your mattress after 30 days, we will authorize the return for up to 45 days after delivery. All you have to pay is a 15% return and disposal fee plus $200 for shipping and handling, which will be deducted from the amount credited back to the credit card used to make the purchase. We will cover all other expenses

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*Only returns, no exchanges, in the state of Tennessee